FAQs

What is PURI Family

PURI FAMILY is our loyalty program that rewards members for shopping with PURI. Earn points with every eligible purchase and redeem them for exclusive discounts, beauty products, and special rewards.

Who can join PURI Family

Anyone aged 18 or above can join PURI FAMILY, subject to the membership Terms & Conditions.

How do I earn points

Members earn 1 point for every ฿10 spent on eligible PURI purchases. New members also receive 50 welcome points upon successful registration.

Do my points expire

Yes. Points expire 12 months from the date they are credited to your membership account.

How can I redeem my points

Log in to your PURI FAMILY account to check your points balance and browse available rewards. You can redeem eligible points for discounts, skincare products, and selected beauty devices, subject to availability.

What happens if I return or refund my order

Points earned from a returned or refunded order may be deducted from your membership account. If points have already been redeemed, the redemption may be adjusted according to the applicable return and refund policy.